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How matkatipsorg Handles Your Personal Data

At matkatipsorg, we take the privacy of your personal data seriously — every piece of information you share with us is handled with care, stored securely, and used…

Data Collected TransparentlyCookies Policy IncludedYour Right to Access DataSecure Account StorageIndia-Applicable Policy
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matkatipsorg How matkatipsorg Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data and Privacy Rights

If you have questions about how we handle your personal data, wish to request a copy of what we hold, or want to raise a concern about our privacy practices, our dedicated…

Email Privacy Support Send your data access requests, deletion queries or privacy concerns directly to our privacy team via email. We acknowledge all requests within 24 hours and aim to resolve them within 72 hours of initial contact.
Live Chat on matkatipsorg Reach our support agents through the live chat window on matkatipsorg.com for immediate clarification on any privacy-related question. Agents are available daily and can escalate data requests to our privacy officer instantly.
Written Postal Request For formal data access or erasure requests requiring written documentation, you may submit a postal request to our registered correspondence address. Include your registered account email so we can verify and process your request accurately.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention at matkatipsorg

We use a layered approach to data protection — combining encryption at rest, secure transmission protocols and access-controlled internal systems to ensure that your account information, payment details and browsing behaviour remain…

Data We Collect

We collect your name, contact details, account credentials and payment transaction records through UPI, Paytm or PhonePe. We also gather device identifiers and session logs to maintain account security and prevent unauthorised access.

Cookie Usage

Our site uses essential cookies to keep your session active and functional cookies to remember your preferences. Analytics cookies help us understand page performance. You can manage non-essential cookie preferences through the cookie settings panel on our site.

Account Security Measures

All account passwords are stored using one-way hashing. We apply two-factor authentication prompts for sensitive account actions and monitor login patterns to flag unusual access attempts before they can affect your account.

Data Retention Period

We retain your account data for as long as your account remains active and for a defined period afterwards as required by applicable Indian financial and legal obligations. You may request early deletion of non-mandatory data by contacting our privacy team.

Third-Party Data Sharing

We share data only with payment processors such as UPI, Paytm and PhonePe networks, identity verification partners and regulatory bodies where Indian law requires disclosure. We do not share your data with advertisers or unrelated third parties.

Your Rights and How to Exercise Them

You have the right to access, correct or request deletion of personal data we hold about you. Submit a request via email or live chat and our privacy officer will confirm your identity and process your request within the timeframes set out in this policy.

Frequently Asked Questions About Our Privacy Policy

Below are answers to the questions we receive most often about how matkatipsorg collects and manages personal data. If your question is not covered here, reach out to our privacy support team directly through email or live chat and we will respond promptly.

We collect your name, email address, phone number and country of residence during account creation. If you make a payment via UPI, Paytm or PhonePe, transaction reference data is also recorded to verify and reconcile your account activity.

Your data is used to operate your account, process payments, verify your identity and send you service communications. We do not use your personal data for third-party advertising, and we do not sell it to any external marketing organisation.

Yes. Submit a data access request through our email support or live chat channel. After we verify your identity, we will provide a structured copy of the personal data associated with your account within the timeframe required by applicable Indian law.

Contact our privacy team via email or live chat with a deletion request. We will process non-mandatory data erasure promptly. Some data may be retained for the period required under Indian financial regulations, and we will inform you of any such exceptions.

We use essential, functional and analytics cookies. Essential cookies cannot be disabled as they keep the site working. You can manage functional and analytics cookie preferences at any time through the cookie settings panel accessible from the footer of our site.

Payment transaction references are stored in encrypted form and are accessible only to authorised personnel for reconciliation and fraud-prevention purposes. We do not store full UPI handles, Paytm wallet credentials or PhonePe login details on our servers.

Reach our privacy officer directly via email or live chat. If you remain unsatisfied after our response, you have the right to escalate your complaint to the appropriate data protection authority under applicable Indian data protection legislation.

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